**Troubleshooting**

If you are receiving an 'Invalid Username/Password' message, try clicking on the 'Login' button instead of pressing the 'Return' or 'Enter' key.

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**Email Support Services**

Students seeking assistance with email should contact Student Self Service. Please provide your user name and student ID number.

Hours of Operation:
Monday - Friday: 8:30AM – 5:30 PM (PST)
Excluding Holidays

Contact Information:
Telephone: (415) 618-6500
Email: studentselfservice@academyart.edu

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**Important Notice about Email Forwarding**

Maintaining open lines of communication between you and the Academy of Art University remains our critical objective. While the Academy applauds the widespread implementation of anti-spam safeguards on popular web-based email services, these safeguards in some instances prevent Academy users from receiving emails forwarded from their Academy email account.

Because of this we are discontinuing the forwarding option and request that Academy users check their Academy email frequently. We apologize for any inconvenience and thank you for understanding.